Groupe Amical Zenitris
Two areas of expertise, one single strength.
We help companies outsource their customer relations through two complementary divisions: sales expertise dedicated to outbound calls, and a specialised team dedicated to inbound calls, customer service and after-sales support.
Your customer relations,
our priority
Two complementary divisions
Dual expertise to fuel your growth
Outbound calls
Prospecting & Business development
- Sales prospecting
- Appointment setting
- Database qualification
- Telesales
- Lead generation
- Prospect & customer follow-up
Inbound calls
Customer Service & Customer Relations
- Customer service & support
- After-sales service
- Hotline & assistance
- Complaint handling
- E-mails / Mailing
- Back-office & request processing
IT & AI solutions
Digital and AI working for your customer relations
The Group also builds your websites, web and mobile apps, and AI chatbots connected to your data with ChatGPT, Claude or Gemini.
- Websites & e-commerce
- Custom web applications
- iOS & Android mobile apps
- AI chatbots on your data
- AI assistants & automation
- Hosting, maintenance & security
+200
employees
98%
satisfaction rate
+1M
calls handled / month
24/7
availability
Industry expertise
Our sectors
Expertise tailored to your line of business.
Energy
Electricity, gas, energy efficiency, renewables (energy savings certificates, heat pumps, solar)
DiscoverReal estate
Property developers, real estate agencies
DiscoverInsurance & Health cover
Health, group and individual protection
DiscoverBanking & Finance
Banks, credit institutions
DiscoverE-commerce & Logistics
Sales follow-up, after-sales, delivery
DiscoverThey trust us
Our references
Two divisions, two areas of know-how: discover the brands supported by each of our companies.
Outbound call references
Prospecting, appointment setting and lead generation – particularly in energy renovation.
Inbound call references
Customer service, after-sales and hotline for demanding brands in France, Canada and Morocco.
Awards & certifications
Ready to boost your customer relations?
Contact us today and get a tailor-made solution.